Privacy Policy

Our website collects and stores your provided information at a top security level. It also records journey maps about how you interact with the website as you move toward your desired goal. These collected information are to understand of what you experience on sites when seeking tours.

Our Commitment

Your information is confidential. At any time, you can stop you from sending you marketing communications. At any time, you can delete or change the information you have given Pu Luong Excursions.

Security Information

It is convenient and safe to plan and book your trip with Pu Luong Excursions. We use latest security tools to ensure your confidentiality when collecting personal information, especially online credit card. Any email sent to and from our website are entirely encrypted

What and how we do to secure your privacy is wholly is designed for foreign tourists to Vietnam. We keep privacy matters at top priority and seriously respect your expectation to receive communications only. Our privacy policies are designed in accordance with common legal rules and regulations.

This Internet Privacy Policy applies to For any concern these privacy policies, please email us at


Our website does not collect personally identifiable information unless you purposely provide it. This means that we will not know your name, your email address, or any other personal information when you browse our website unless you fill in our request form on purpose of booking a tour online, subscribing and keeping in touch with Pu Luong Excursions.

Information we collect, how we use it?

To consult you a tour, we normally collect your phone number, name and email by requesting you to fill in a form with clear guidance.

Online traveler community

In each tour and hotel section on, we have a part of Reviews to share travelers’ experience. If you would live to show it public, please email to Normally it takes 2 business days to make it online and inform you after that.

Emails/ Newsletters

By filling forms on our website, we will get replied within 12 hours referring your requirement, and periodically email you travel-related news and special promotions that you may interest. You may also receive periodic market research surveys. We always use third-party email service providers to send emails. These service providers are contractually prohibited from using your email address for any purpose other than to send related emails. At any time, you have options either to opt out of future emails or amend what you want to receive. Your new changes will take effect from the beginning of the next month.


Pu Luong Excursions will only send you an email requesting your credit card number after you agree with Pu Luong Excursions’ offer wholly. Please be aware of various forms of fraudulent email and you should not reply or provide such information. We use the only email for customers.


Securing the Storage of Information

We treat the personally identifiable information you provide to us as confidentiality. They will be dedicatedly stored on a secure server that resides behind firewalls designed to block unauthorized access. The access is also restricted within Pu Luong Excursions.

Travel Planning & Reservations Services

If you decide to book a tour, hotel and any services, identifiable information are required to implement the purchase. We then provide a necessary part of these information to the suppliers (e.g., hotel, airlines) for reservation. All regulations on confidentiality are written on contracts with our suppliers. Pu Luong Excursions also use a secure sockets layer (“SSL”) on websites to ensure that your information is encrypted as it transfers over the Internet.


Disclosure of Information to Third Parties

In addition to the travel-related services, uses the services of third parties, such as email service providers, market researchers, and Google ads to promote this website. These parties are contractually prohibited from using your identity for any purpose other than for the purpose assigns. We do provide non-personally identifiable information to certain service providers for their use on an aggregated basis for the purpose of performing their contractual obligations to us. We do not permit the sale of private information.

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